Play Safe, Play Responsibly

Gambling carries an inherent risk of financial loss. No outcome is ever guaranteed, and no strategy eliminates that risk entirely. Responsible play begins with accepting this fact before placing any bet.

Batery encourages every player to approach betting as a form of entertainment, not a source of income. Keeping that perspective helps protect both your finances and your emotional wellbeing.

• Set a budget. Decide in advance how much you can afford to lose, and do not exceed that amount.
• Use deposit limits. The platform allows you to cap how much you deposit over a daily, weekly, or monthly period.
• Track your time. Set session time limits to avoid extended play without breaks.
• Avoid chasing losses. Trying to recover lost funds through further betting often leads to greater losses.
• Play with a clear head. Avoid gambling under stress, emotional distress, or the influence of substances.
• Take regular breaks. Stepping away periodically keeps your perspective balanced.
• Keep gambling separate from finances. Never use money set aside for essential expenses such as rent, food, or bills.

These tools and habits are available to every Batery user. Taking advantage of them early helps ensure that gambling remains a controlled and enjoyable activity.

Gambling addiction develops gradually and can be difficult to identify in its early stages. Awareness of the warning signs is an important first step toward addressing it.

The following indicators may suggest that a person is developing or already experiencing a problem with betting:

• Spending more money on gambling than originally planned, repeatedly.
• Borrowing money or selling possessions to fund gambling activity.
• Feeling restless, irritable, or anxious when not gambling.
• Lying to family members or friends about the frequency or amount of gambling.
• Neglecting work, studies, or personal responsibilities due to time spent gambling.
• Continuing to gamble despite consistent financial losses.
• Attempting to “win back” money lost in previous sessions.
• Gambling to escape stress, anxiety, depression, or personal difficulties.
• Failed attempts to reduce or stop gambling on your own.
• Losing interest in hobbies or social activities that were previously important.

Gambling addiction is a serious condition that affects mental health, relationships, and financial stability. If several of the above signs apply to you or someone you know, seeking professional support is strongly advisable.

Recovering from betting addiction is possible with the right approach and support. Batery provides several account management tools to help players take control at any stage.

Below are practical recommendations to prevent addiction from taking hold or to manage it if it has already begun:

• Use self-exclusion. If you feel unable to stop, the platform offers a self-exclusion option that restricts access to your account for a chosen period.
• Set deposit and loss limits. These tools cap your spending and are adjustable through your account settings.
• Activate cool-off periods. A temporary break from the platform can help interrupt compulsive patterns.
• Keep a personal gambling log. Recording how much time and money you spend on gambling increases self-awareness.
• Inform a trusted person. Sharing your concerns with a family member or close friend creates a layer of accountability.
• Seek professional counselling. Therapists and addiction specialists can provide structured support and coping strategies.
• Contact a helpline. Trained advisors are available to listen and guide you through available options without judgement.
• Avoid high-risk situations. If certain settings or emotional states trigger the urge to gamble, identifying and avoiding them helps reduce relapse.
• Replace gambling time with other activities. Engaging in sports, hobbies, or social events provides healthier alternatives.
• Contact Batery support directly. The support team can assist with account restrictions and connect you with additional resources.

Taking even one of these steps can make a meaningful difference. Help is always available.

Professional support is available for anyone affected by gambling addiction. Reaching out to a qualified organisation is a courageous and effective step.

The following organisations provide confidential assistance to individuals and families dealing with gambling-related harm in India:

• iCall (TISS) – A psychological counselling service offered by the Tata Institute of Social Sciences. Available at icallhelpline.org. Helpline: 9152987821.
• Vandrevala Foundation Helpline – A 24/7 mental health helpline covering addiction and emotional distress. Available at vandrevalafoundation.com. Helpline: 1860-2662-345.
• NIMHANS (National Institute of Mental Health and Neurosciences) – A leading psychiatric institution in Bengaluru offering addiction treatment services. Available at nimhans.ac.in.
• Gamblers Anonymous India – A peer support group following a structured recovery programme for compulsive gamblers. Available at gamblersanonymous.org.
• SNEHA India – Provides emotional support and crisis intervention. Helpline: 044-24640050. Available at snehaindia.org.
• Parivarthan Counselling Helpline – Offers telephonic counselling for mental health and addiction concerns. Helpline: +91-7676602602.

All of the above services are confidential. Contacting them carries no stigma and is always a positive step forward.

If you are concerned about your gambling behaviour or need help activating account protection tools, the Batery support team is available to assist. Players can request deposit limits, cool-off periods, or self-exclusion directly through any of the contact channels listed below.

• Live Chat: Available directly on the Batery website. Connect with a support agent in real time through the chat icon on any page.
• Email Support: Send your query or request to the official support email address listed in the Help section of the platform.
• Help Centre: Access self-service articles and account management guides through the dedicated Help Centre on the website.

All requests related to responsible gaming are handled with full confidentiality and without judgement. The support team is trained to assist players with sensitivity and care.