Batery Privacy Policy

• Account Management: To create, verify, and maintain user accounts, and to authenticate identity during login and transactions
• Transaction Processing: To handle deposits, withdrawals, and other financial operations securely and accurately
• Service Improvement: To analyse platform performance, identify technical issues, and enhance the overall user experience
• Marketing Communications: To send promotional content and relevant updates to users who have given consent for such communications. Users may opt out at any time.
• Analytics: To understand how users interact with the platform, enabling data-informed improvements to features and services
• Regulatory Compliance: To meet obligations under applicable laws, including AML regulations, KYC requirements, and tax reporting duties applicable in India
• Fraud Prevention and Security: To monitor for suspicious activity and protect the integrity of the platform and its users

All personal data is processed on one or more of the following lawful bases:

• Explicit user consent
• Performance of a contract (i.e., delivering the services requested by the user)
• Compliance with a legal obligation
• Legitimate interests pursued by Batery, provided these do not override user rights

Personal information is never sold to third parties for commercial gain. Processing is conducted transparently, with users informed of how their data is used at the point of collection.

Users may submit a data access request through the Batery support team. Upon verification of identity, the relevant personal information will be provided within a reasonable timeframe. This process ensures that data is disclosed only to the account holder.

If a user believes that any personal data held on their account is inaccurate or outdated, they may request a correction by contacting the support team and providing the correct information along with supporting documentation if required.

Users may request the deletion of their personal data. Such requests will be processed in accordance with legal obligations. Certain categories of data may be retained for a defined period as required by Indian regulatory and financial laws, even following an account closure request.

By using the Batery platform, users acknowledge and consent to:

• Security and identity verification checks conducted by the platform or its authorised partners
• The processing of payment-related data by third-party payment service providers engaged to facilitate deposits and withdrawals

These checks are carried out to ensure the safety of all users and to comply with applicable legal obligations. Users are advised to review the privacy policies of any payment providers used during transactions.

International data transfers may occur in connection with:

• Payment processing and financial services
• Identity verification and KYC services
• Technology infrastructure and cloud storage
• Customer support operations
• Fraud detection and security services

By accessing and using the Batery platform, users provide their express consent to the international transfer of their personal data as described in this section. This consent forms the lawful basis for such transfers where no other adequacy mechanism applies.

All third-party partners engaged by Batery who receive or process personal data are contractually required to maintain appropriate confidentiality and data security standards. These partners are not permitted to use personal data for purposes beyond those specified in their agreements with Batery.

Where data is transferred internationally, Batery takes reasonable steps to ensure that the receiving party provides a level of protection consistent with applicable data protection standards.

Cookies are used on the platform for the following purposes:

• Statistical Analysis: To collect anonymised data on site traffic and usage patterns, enabling performance monitoring and reporting
• Behavioural Analysis: To observe how users navigate the platform, which pages are visited most frequently, and where users spend the most time
• Personalisation: To remember user preferences, language settings, and session information to provide a more tailored experience
• Service Improvement: To identify areas where the platform can be optimised and to test new features before wider rollout

Cookies placed by the platform are retained for a period of up to one year from the date of issue, unless deleted earlier by the user.

Users may manage or disable cookies through their browser settings at any time. Disabling certain cookies may affect the availability or functionality of some features on the platform. Users are encouraged to review their browser’s help documentation for guidance on managing cookie preferences.

Personal data may be disclosed to third parties in the following situations:

• Legal Compliance: When required by law, court order, or regulatory authority in India or another applicable jurisdiction
• Dispute Resolution: When necessary to investigate, prevent, or resolve disputes, fraud, or security incidents
• Contractual Obligations: When disclosure is required to fulfil a contractual arrangement between Batery and a partner or service provider

Where applicable, the categories of third parties with whom data may be shared are listed on the platform. In cases where a specific third-party recipient is not listed, users will be informed of the purpose and scope of the data sharing prior to or at the time of disclosure.

By submitting personal data on the platform and continuing to use the services, users provide their consent to the sharing of their information with third parties as described in this section. This consent is informed and voluntary, and users retain the right to withdraw consent subject to the limitations described in this document.